Privacy Policy.

1. Introduction

AK Made ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) or engage our services, and tell you about your privacy rights and how the law protects you.

This policy applies to our website modernization, custom development, and digital growth services based in Southampton, Hampshire.

2. The Data We Collect

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: Includes first name, last name, username or similar identifier, and title.
• Contact Data: Includes billing address, delivery address, email address and telephone numbers.
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Project Data: Includes specific website URLs, business goals, and technical access credentials provided for the purpose of conducting Technical Audits or development work.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you, such as our Custom Development or SEO services.
• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Legal Obligation: Where we need to comply with a legal and regulatory obligation.

Specifically, we use your data to conduct our "Free Technical Audit" (Phase 01 of our process), to communicate regarding project milestones, and to process payments.

4. Cookies and Tracking

Our website uses a minimal approach to cookies. We use a single essential cookie to remember your privacy preferences (acceptance of the cookie banner). We do not use invasive third-party tracking cookies for advertising purposes. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. For potential clients who request a Free Technical Audit but do not proceed to a full contract, data is typically anonymized or deleted after 90 days.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us.

AK Made
Southampton, Hampshire
United Kingdom